Ash n Ad reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates.

14.              SHIPPING POLICY

14.1           Collections from our office and/or warehouse are strictly by appointment only. The service we offer is a door-to-door service. This means that the product is delivered to the address, not the person. i.e. If the person is unavailable, the purchase may be left with anyone at the given delivery address e.g. security, staff, reception, etc.

14.2           Kindly note, the Provider cannot deliver or ship your purchase/s to P.O boxes, farms or rural areas.

14.3           All orders are sent packaged in boxes or flyerbags, with no indication as to the contents whatsoever.

14.4           You may track the status of your order with the waybill number by visiting the link – click here and submit your tracking number.

14.5           The Provider reserves the right to amend shipping costs at any time. All changes will be disclosed here.

14.6           Shipping costs are broken down as follows:

Shipping Category                                    Shipping Cost

Standard Shipping (3-5 Days)                     Free

14.7           Please note that if items are marked as stock shortage, kindly expect delayed shipping of up to 14 working days.

14.8           Any complaints regarding the standard and quality of the product/s bought by the User and/or Customer through the e-commerce facility should be directed to Ash n Ad.


15. Stock PolicyClick Here

16. Returns PolicyClick Here

17. Privacy PolicyClick Here

1. Terms and ConditionsClick Here

13. Delivery PolicyClick Here